I’ve been a big fan of the CDC’s Crisis and Emergency Risk Communication curriculum for a number of years. I even flew down to Atlanta once to get real, hands-on training on it. Developed in the aftermath of 9/11 and the subsequent anthrax attacks, the CDC gathered many of the smartest, most intelligent people in the fields of crisis communications and risk communication and banged on the problem of how to push out life saving information in, essentially, no time. What came out on the other side was as close to cutting edge as you could get. And it held up pretty well, too. The lessons didn’t require much tweaking but over time, especially in today’s five-second news cycle, it needed a rewrite.
And now they’ve finally published the 2012 version. (PDF download)
I’ll be in Washington next week to receive the inaugural training, so keep an eye out for my livetweets from the NPHIC Symposium. In the meantime, check out some of the other amazing tools on CERC that the CDC offers, including archived webinars, training modules and best practice reports.